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Start Counseling with Your Cigna Insurance Plan Today

therapist holding notes facing a client who is reclining on a couch during a counseling or therapy session

If you have Cigna health insurance and you're looking for a therapist in San Antonio or anywhere in Texas, you're in the right place. At San Antonio Authentic Counseling, we accept many Cigna plans and are committed to making mental health support simple, compassionate, and affordable.


Whether you’re experiencing anxiety, stress, relationship struggles, or just need a space to process life’s challenges, our team is here to help—with both in-person and virtual therapy options.


We Accept Cigna Insurance for Mental Health Services


Navigating insurance benefits can feel overwhelming, but we make it easy. As an in-network provider with many Cigna behavioral health plans, we work directly with your insurance to reduce costs and streamline your care.


Our administrative team will:


  • Verify your eligibility and mental health coverage

  • Clarify any copays, deductibles, or authorizations

  • Handle direct billing to Cigna, so you don’t have to


Whether your Cigna plan is through your employer, a marketplace plan, or a national policy, we’ll help you determine what’s covered.


Our Services

Therapy Services Commonly Covered by Cigna


Most Cigna health insurance plans offer coverage for outpatient therapy. That may include:


  • Anxiety and depression counseling

  • Therapy for trauma and PTSD

  • Couples and relationship therapy

  • Grief and loss support

  • Cognitive Behavioral Therapy (CBT) and evidence-based treatments

  • Therapy for children and adolescents


We tailor treatment based on your individual needs and therapeutic goals.


How to Start Therapy with Cigna Insurance


We’ve simplified the process so you can focus on feeling better:


  1. Schedule a free 15-minute phone consultation

  2. Share your Cigna insurance details

  3. We’ll verify your benefits and walk you through next steps

  4. You begin sessions with a therapist matched to your needs


You can choose in-person sessions at our San Antonio office or meet virtually from anywhere in Texas.


Cigna

a therapy room with warm lighting furnished with a comfortable gray two-seater sofa, a dark green armchair, a coffee table, and decorative items

Areas We Serve


Our practice is located in San Antonio, and we welcome Cigna members from across the city and surrounding areas:


  • Stone Oak

  • Alamo Heights

  • Shavano Park

  • Live Oak

  • Boerne

  • Helotes

  • Schertz


Virtual therapy is available to any Cigna member in Texas.


Why Choose Us for Cigna-Accepted Counseling?


  • In-network with many Cigna plans

  • Transparent billing and insurance support

  • Therapists trained in trauma, family systems, and mood disorders

  • Inclusive, affirming care for individuals, couples, and families

  • Flexible scheduling—including evenings and telehealth


Whether you’re new to therapy or returning after a break, our team is here to support you with care and clarity.


Let’s Get Started


If you’re covered by Cigna and ready to begin therapy, we’d love to support you. Let’s make this easy: we’ll verify your benefits, answer your questions, and match you with a therapist who fits your goals.


FAQs

FAQs About Using Cigna for Therapy


Does Cigna cover therapy sessions?

Yes. Most Cigna plans include outpatient mental health benefits that cover therapy sessions.


Can I use Cigna for online therapy?

Absolutely. We offer HIPAA-compliant virtual counseling services, and many Cigna plans cover telehealth just like in-person visits.


What will I owe per session?

Costs vary by plan, but we can share a full breakdown with you before your first session.


Do I need pre-authorization from Cigna to start therapy?

Most plans do not require pre-authorization, but we’ll check for you before you begin.


What if I change Cigna plans or switch employers?

Just let us know and we’ll help verify your new benefits and keep your care on track.


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