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Counseling Services Covered by UnitedHealthcare & Optum

two women engaged in a counseling or therapy session seated at a desk with a computer monitor in the background

Counseling with UnitedHealthcare / Optum Insurance in San Antonio


Finding the right therapist can be a challenge—and finding one who’s in-network with UnitedHealthcare (UHC) makes it even more important to choose a practice that understands both mental health and how to make care affordable. At San Antonio Authentic Counseling, we proudly accept UnitedHealthcare insurance plans, including those administered by Optum, to help individuals and families access professional, compassionate therapy services.


Whether you’re navigating anxiety, depression, trauma, grief, or life transitions, our team is here to support your mental wellness journey.


Why Work with a UnitedHealthcare-Accepting Therapist?


When you use your UHC insurance with an in-network provider like us, you gain more than just coverage—you gain peace of mind. Here’s why clients across San Antonio choose to work with us:


  • We verify your benefits before your first session

  • We bill UnitedHealthcare/Optum directly on your behalf

  • You receive therapy with lower out-of-pocket expenses

  • You gain access to a team experienced with managed care systems


Our mission is to reduce barriers to therapy, and helping you use your insurance correctly is a big part of that.


We Accept Optum Plans Too

Optum is the behavioral health branch of UnitedHealthcare. If your insurance card lists Optum or you're unsure whether your plan is part of that network, don’t worry—we accept it.


Many clients aren’t sure whether their plan is technically Optum or UHC, and that’s okay. We’re happy to sort out the details and make the process smooth for you.


Our Services

What Mental Health Services Are Covered?


Most UnitedHealthcare and Optum plans include coverage for a wide range of behavioral health services, including:


  • Therapy for anxiety, stress, and panic

  • Depression and mood disorder treatment

  • PTSD and trauma-focused therapy (including EMDR)

  • Grief counseling and life transition support

  • Couples and family therapy

  • Therapy for adolescents and young adults


Our licensed professionals are equipped to work with clients from all walks of life, and we meet you where you are emotionally and logistically—whether in person or via telehealth.


Easy Steps to Start Using Your UHC Insurance


  1. Request a free 15-minute consult call to share your needs and goals.

  2. Provide your insurance details so we can confirm your eligibility and expected copay.

  3. Get matched with a therapist based on your preferences, availability, and therapeutic goals.


We offer both in-person sessions at our San Antonio office and online therapy for all Texas residents.


Meet Our Team Serving UHC Members


At San Antonio Authentic Counseling, our therapists bring specialized training in:


  • Trauma recovery and EMDR

  • Cognitive Behavioral Therapy (CBT)

  • Play therapy and child counseling

  • LGBTQ+ affirming support

  • Veterans and active-duty military family care


We also understand the nuances of working with insurance clients—from session documentation to clinical coordination—and aim to make your experience as smooth and supportive as possible.


UnitedHealthcare / Optum

a waiting room or reception area which includes a comfortable two-seater sofa, a long brown ottoman, and three dark wooden chairs

Where Our UHC Clients Come From


We serve clients in San Antonio and surrounding areas, including:


  • Alamo Heights

  • Boerne

  • Schertz

  • New Braunfels

  • Universal City

  • Randolph AFB & Lackland AFB

  • Helotes and Spring Branch


If you're anywhere in Texas, we can support you through secure virtual therapy sessions, covered by UHC.


Start Today with UnitedHealthcare Therapy Coverage


Your mental health matters—and it should be accessible. If you carry a UnitedHealthcare or Optum plan and want to begin therapy with a trusted, licensed professional, we’re here for you.


Let us walk you through the next steps, verify your insurance, and help you start your journey toward healing and growth.


FAQs

FAQs About UnitedHealthcare Therapy Coverage


Is Optum the same as UnitedHealthcare?

Optum is the mental health service provider for many UHC plans. If you have either, you're in the right place.


Do I need a referral to start therapy?

Most UHC plans do not require a referral. We'll check that for you before your first session.


How much will my sessions cost with UHC?

Costs vary by plan, but we can share a full breakdown with you before your first session.


Can I use UHC for online therapy?

Yes! We offer HIPAA-compliant teletherapy services for clients across Texas.


What if my plan includes an Employee Assistance Program (EAP)?

We do not accept EAP sessions through UHC, but many clients transition into full therapy using their main insurance benefits after EAP sessions conclude.


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